Refund policy

Return & Refund Policy

Last Updated: September 8, 2026

At Style Card.shop, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving your order, subject to the conditions below.

1. Return Period

You can request a return within 7 days of receiving your order.

After 7 days, we may not be able to accept your return or provide a refund.

2. Return Conditions

To be eligible for a return:

  • The product must be unused and in its original condition.
  • The product should be returned with its original packaging, tags, and accessories, if applicable.
  • The product must not be damaged, washed, altered, or used.
  • Proof of purchase or order details may be required.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Used or damaged products due to customer handling.
  • Products without original packaging or tags.
  • Customized or personalized products, unless they are defective or damaged when received.
  • Any product specifically identified as non-returnable on the product page.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide your order number and clear photos/videos of the product so we can review the issue and provide an appropriate solution.

Depending on the situation, we may offer a replacement, exchange, or refund.

5. Refunds

Once your returned product is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the applicable refund amount will be processed through the original payment method or another suitable method available to us.

Please note that the time required for the refund to appear in your account may depend on your payment provider or bank.

6. Return Shipping

If the return is due to receiving a damaged, defective, or incorrect item, Style Card.shop may cover the applicable return shipping cost.

For returns due to a change of mind, incorrect selection, or other reasons not caused by us, the customer may be responsible for the return shipping cost.

7. How to Request a Return

To request a return, please contact us with:

  • Your full name
  • Order number
  • Product name
  • Reason for return
  • Photos/videos, if the product is damaged, defective, or incorrect

Our team will provide further instructions regarding the return process.

8. Exchanges

If you would like to exchange an item, please contact us within 7 days of receiving your order. Exchanges are subject to product availability and the return conditions stated above.

9. Cancellation

Order cancellation requests should be made as soon as possible after placing the order. Once an order has been shipped or delivered, our standard return policy will apply.

10. Contact Us

If you have any questions regarding returns or refunds, please contact Style Card.shop through the contact information provided on our website.

Style Card.shop reserves the right to update or modify this Return & Refund Policy when necessary.