Refund policy
Return & Refund Policy – StyleCard.shop
At StyleCard.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Return Period
Customers can return eligible items within 7 days of receiving their order.
Eligibility for Returns
To qualify for a return:
- The item must be unused, unworn, and in its original condition.
- All original tags, labels, and packaging must be intact.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Customized or personalized products
- Items damaged due to misuse by the customer
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. After verification, we will offer a replacement or full refund.
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
If approved:
- Refunds will be processed to the original payment method.
- Refunds may take 5–10 business days to appear, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Exchange Policy
We offer exchanges for eligible items subject to stock availability. Please contact our support team to request an exchange.
Contact Us
For return, refund, or exchange requests, please contact our customer support team through the contact information provided on StyleCard.shop.
By placing an order on StyleCard.shop, you agree to this Return & Refund Policy.